Diffuser et adapter la médiation numérique avec SocialTech_ESS

Diffuser et adapter la médiation numérique avec SocialTech_ESS

Il y a un peu plus d’un an, nous avons lancé le projet SocialTech_ESS. Notre vision ? Utiliser les compétences uniques des médiateurs numériques afin de soutenir et accélérer la transition numérique des structures de l’Économie sociale et solidaire (ESS) à travers les territoires. Alors aujourd’hui, nous sommes ravis de partager avec vous les résultats de ce projet !

Échos du terrain : retour sur les 16 observations de pratique numérique

Des médiateurs numériques ont mené 16 observations des pratiques numériques d’acteurs de l’ESS durant deux jours. Du fonctionnement de l’organisation aux besoins d’accompagnement des bénéficiaires, nos 16 binômes ont notamment permis d’éclairer les enjeux des acteurs de terrain. Un événement d’échanges et de restitution a ensuite eu lieu en janvier dernier, permettant finalement de mettre en commun et d’enrichir les résultats de ces observations.

Chaque binôme observant/observé a ensuite réalisé une courte interview suivant l’expérience. Ils se présentent puis nous expliquent leur activité, avant de revenir avec nous sur leur ressenti lors de l’expérience. Suivant leurs observations et leurs remarques, nous avons donc pu construire une véritable réflexion quant aux pratiques numériques au sein de leurs structures.

Les 9 grands enseignements du projet

En partant du monopole des directions sur les choix numériques, jusqu’à la difficulté de concilier respect du RGPD et mission sociale, découvrez les défis liés aux pratiques numériques au sein de l’économie sociale et solidaire. 

La plateforme Social_tEchSS

La plateforme en ligne constitue un espace interactif où les acteurs de la médiation numérique et de l’ESS peuvent accéder aux ressources du projet, rejoindre notre communauté sur Slack mais également partager leurs propres expériences en contribuant au contenu de la plateforme en proposant des contenus (article, événement, formation).

numérique

A propos de l’auteur

Aliséa Dumery
alisea@socialgoodaccelerator.eu
Communication et animation communauté
Lille, France
Data of general interest: towards a public partnership with Social Economy

Data of general interest: towards a public partnership with Social Economy

Data of general interest: 

towards a public partnership with Social Economy

8 November 2023 marks the start of NEC ESS Europe, the meeting of the digital Social Economy in France and Europe, organised by SOGA. Its objective? To promote and accelerate digital Social Economy. This event is part of ANCT’s Numérique en commun[s] initiative and is co-funded by Crédit Coopératif. With over 200 participants and more than 80 speakers, the NEC ESS Europe was the catalyst for some fascinating discussions. Here is a report on the discussions at the conference “Data of general interest: towards a public-private partnership with the Social Economy”, which took place in Paris.

people pointing to a computer to collaborate on a joint project

 

 

The conference brought together leading figures such as Jacques François Marchandise (Exploranum), Emmanuel Porte (INJEP), Vincent Bachelet (Inno3), Rémy Gerbet (Wikimedia France) and the Deputy Mireille Clapot (CNSP). Together they explored the challenges and opportunities of using data in the digital social and solidarity economy (SE), an increasingly important topic in the digital age.

Advocating for Inclusive Digital Transition

Jacques François Marchandise initiated the discussions with an insightful focus on inclusive digital transition. He emphasized the necessity of dismantling barriers between professional realms. Jacques François Marchandise illustrated his point with the transformative role of digital mediation in various sectors. This, he argued, is key for the successful integration of digital technology across societal spheres.

Data Culture in Associations

Emmanuel Porte took the stage to delve into the subject of data culture within associations. Emmanuel Porte challenged the view of data as a constraint, especially under the RGPD, positioning it instead as a tool for territorial cooperation. Emmanuel Porte highlighted the importance of data perception and utilization in professional training and capacity building within associations. Emmanuel Porte referred to Cahiers de l’action (n°60) “Les associations au défi des données numériques”.

Exploring Data Use in Digital Commons

Vincent Bachelet then shifted the discussion towards the utilization of data in digital commons. Vincent Bachelet questioned various methods for the effective use of collective data, while upholding the principles of digital commons. Vincent Bachelet’s insights opened new perspectives on ethical and collaborative data valorization.

Collaboration in Data Dissemination

Rémy Gerbet emphasized the critical role of collaboration in the dissemination of data of general interest. Rémy Gerbet presented the collaboration between the OMS and the Wikimedia movement during the COVID-19 pandemic as an exemplary case. This collaboration demonstrated how the rapid sharing of validated information can achieve a significant global impact.

Legal Frameworks for Digital Commons

Mireille Clapot, a Member of the European Parliament, concluded the series of talks. Mireille Clapot stressed the need for suitable legal frameworks for digital commons of general interest. Mireille Clapot advocated for a clear legal definition of digital commons and the adaptation of legal and fiscal frameworks. She referenced the CNSP’s Opinion on the Digital Commons, led by Jeanne Bretécher, which offers insights into the challenges and solutions for the development of digital commons.

Conclusion 

This conference brilliantly highlighted the complexity and importance of data management in the digital social economy. You can watch the replay on the Social Good Accelerator YouTube channel.

If you are interested in these issues, join SOGA to support us and develop a strong European digital Social Economy.

 

About the author

Justine Coopman
Communication and Public Affairs Manager
justine(at)socialgoodaccelerator.eu
Économie sociale numérique : une opportunité pour la citoyenneté et la démocratie

Économie sociale numérique : une opportunité pour la citoyenneté et la démocratie

Économie sociale numérique : une opportunité pour la citoyenneté et la démocratie européennes

Le 17 novembre 2023 marquait la clôture de NEC ESS Europe. Cet événement, organisé par le Social Good Accelerator (SOGA), s’inscrivait dans le cadre de l’initiative Numérique en commun[s] de l’ANCT. Il a été cofinancé par le Crédit Coopératif.

L’objectif était clair : accélérer la transition numérique de l’économie sociale et solidaire. Pendant deux jours, plus de 200 participants et 80 intervenants se sont réunis. Ainsi, NEC ESS Europe est devenu un catalyseur de débats riches et constructifs.

people pointing to a computer to collaborate on a joint project

Avec plus de 200 participants et 80 intervenants, NEC ESS Europe a été un catalyseur de discussions passionnantes. Parmi les temps forts, la conférence organisée au Comité économique et social européen (CESE), intitulée :
« Construire une Europe numérique pour le bien commun : l’économie sociale numérique, une opportunité pour la citoyenneté et la démocratie ».

L’économie sociale numérique, moteur de démocratie

La première session a mis en lumière le rôle de la Social Tech comme levier démocratique. Elle a notamment insisté sur la Civic Tech et les données citoyennes.

  • Gabriela Martin (SOGA) a souligné la nécessité de créer des espaces numériques ouverts et inclusifs.

  • Julia Herriot (ANCT) a présenté la démarche Numérique en commun[s] et le programme Société numérique. Elle a rappelé les enjeux liés aux financements et aux données d’intérêt général.

  • Jeanne Bretécher (SOGA) a défendu la numérisation de l’ESS. Selon elle, elle peut soutenir la démocratie et renforcer les services sociaux.

  • Adrien Duguet (ACTE) a alerté sur les risques liés à la transparence et à la protection des données. Il a insisté : sans confiance, aucune participation démocratique durable n’est possible.

  • Hendrik Nahr (Make.org) a illustré l’impact de la Civic Tech. Il a cité la campagne EurHOPE, qui mobilise les jeunes Européens avant les élections de 2024.

Enfin, Giuseppe Guerini (CECOP – CESE) a plaidé pour une régulation européenne du numérique. Selon lui, elle doit protéger les citoyens tout en encourageant l’innovation.

Services numériques d’intérêt général et coopération

La seconde session a exploré les services numériques d’intérêt général et les partenariats public-privé. Ces derniers apparaissent comme des leviers essentiels pour la cohésion sociale et territoriale européenne.

  • Jeanne Bretécher (SOGA) a ouvert la discussion. Elle a rappelé que le “superpouvoir” de l’ESS reste la coopération.

  • Sara de Heusch (SEE) a insisté sur le rôle unique des coopératives, mutuelles, associations et fondations. Elles peuvent construire un numérique respectueux de la vie privée, durable et démocratique.

  • Patrick Klein (Commission européenne) a rappelé que la co-création est indispensable. Selon lui, elle conditionne le succès de la transition numérique européenne.

  • Denis Stokkink (Pour La Solidarité) a présenté le projet Social Tech Academy. Ce programme, porté par SOGA, Egina et Fundación Esplai, vise à développer les compétences numériques dans l’ESS.

  • Maxime Baduel (délégué interministériel à l’ESS) a insisté sur le rôle de l’État. Il a rappelé que la gestion responsable des données et la montée en compétences sont des priorités.

Ainsi, les intervenants ont confirmé que la transition numérique ne peut réussir qu’en associant les valeurs et les méthodes de l’économie sociale.

    Une Europe numérique plus juste et plus démocratique

    En conclusion, les intervenants ont affirmé que l’avenir numérique de l’Europe ne peut être uniquement marchand. Pour être durable, il doit s’appuyer sur les valeurs de l’économie sociale et solidaire : coopération, justice sociale, respect de l’environnement et démocratie participative.

    👉 Le replay de la conférence est disponible sur la chaîne YouTube du Social Good Accelerator.
    👉 Pour contribuer à ce mouvement et soutenir le développement d’une économie sociale numérique européenne, rejoignez la communauté SOGA.

      The NEC ESS Europe programme 2023

      The NEC ESS Europe programme 2023

      Digital in Commons ESS Europe: the event program

      This November, the Social Good Accelerator (SOGA) and its partners are thrilled to present the first major collaborative event for digital social and solidarity economy (ESS) in Europe: “Numérique en Commun[s] ESS Europe.”

      Taking place across key cities like Paris, Lille, San Sebastian, and Brussels, this initiative aims to spotlight the potential and challenges of digital social economy for democratic, social, and ecological transitions.

      Download the programme now

       

      Numérique en Commun[s] ESS Europe is supported by the Agence Nationale de Cohésion des Territoires (ANCT) and the Crédit Coopératif. This event is organised by the SOGA and its members Latitudes, Fantastique Bazar, Share it, HelloAsso, Le Mouvement Asso, ESS France, Emmaüs Connect, Les Entreprises pour la Cité, as part of Numérique en commun[s].

       

      About the author

      NEC ESS Europe teams
      Social Good Week evolves: Welcome to ‘Numérique en commun[s] ESS Europe’

      Social Good Week evolves: Welcome to ‘Numérique en commun[s] ESS Europe’

      Social Good Week evolves:

      Welcome to ‘Numérique en commun[s] ESS Europe’

      We are pleased to announce that Social Good Week 2022 will give way to a new event called “Numérique en Commun[s] ESS Europe”. The name is changing, but the objectives remain as strong as ever: to shine a spotlight on the digital social economy, its potential and its challenges, and to mobilise for its recognition as a key driver of sustainable transition in Europe.

      people pointing to a computer to collaborate on a joint project

      Numérique en Commun[s] (NEC) ESS Europe, supported by the Agence Nationale de Cohésion des Territoires (ANCT) and the Crédit Coopératif, creates links between the Numérique en Commun[s] ecosystem, made up of players in digital mediation, social centres, third places, public players, and players in the social economy: associations, foundations, cooperatives, with a European reach. All with a European reach, making this event a real crossroads of ideas and opportunities.

      The programme: connecting social economy, digital and Europe

      The NEC ESS Europe programme aims to support digital initiatives in the social economy in Europe through two main components:

      1. A week of events

      From 7 to 17 November 2023, the cities of Paris, Lille, San Sebastian and Brussels will host a series of exciting events. Here’s a preview of what to expect:

      📍 7 November: Launch of the NEC ESS Europe at the NEC Hauts-de-France in Lille, France.

      📍 8 – 9 November: Digital social economy day and evening in Paris, France.

      📍14 November: European social economy Summit and Social Economy Awards in San Sebastian, Spain.

      📍 16 November: Digital social economy day and evening in Brussels, Belgium.

      📍17 November: Closing Policy Conference at the European Economic and Social Council, Brussels.

      2. An online platform

      An online platform will give visibility to events organised by Digital Social Economy stakeholders across Europe. You will be able to follow discussions, ideas and innovations from the comfort of your own home.

      NEC ESS Europe is a unique opportunity to discover the breadth of the digital social economy and share your vision for a more responsible digital economy.

      The platform will be available from 20 September.

      To stay up-to-date with the exciting developments of ‘Numérique en commun[s] ESS x Europe,’ subscribe to our newsletter.

       

      About the author

      Justine Coopman
      Head of Membership Engagement, Partnerships and Communities
      justine(at)socialgoodaccelerator.eu
      Rapport d’activité 2022

      Rapport d’activité 2022

      2022 Retrospective: Discover our Annual Report and 3 memorable moments in pictures!

      Read our activity report to find out more about the association’s actions in 2022 to promote the digital transformation of the social economy and the full recognition of European Social Tech. Take a look back at 2022 in 3 images.

      Institutional times

       

      In 2022, the association made its presence felt at the conference on Social Economy, “Social Economy, the Future of Europe,” held in May (top left image and bottom left image).

      We also provided our expertise as speakers to the European Commission on Transition Pathways, as part of the European Action Plan for Social Economy (top right image).

      Additionally, our President, Jeanne Bretécher, addressed ministers in February, highlighting the significance of future jobs in the social economy (bottom right image).

      Community times

       

      The first image above looks back at our participation in Numérique en commun(s) in September 2022.

      The second image, bottom left, shows our transnational meeting with our Italian, Belgian and Spanish partners as part of the Social Tech Academy project.

      The image on the bottom right shows our annual seminar at the Hermitage in June 2022.

       

      Social Good Week 2022

      This mosaic showcases our two key events during the Social Good Week 2022:

      – The opening ceremony at the Climate Academy on November 2, attended by Benoît Hamon and a range of speakers from the social and digital sectors, as well as the political sphere.

      – The closing ceremony at the European Parliament on November 8, attended by European Members of Parliament, members of the European Commission, and actors representing civil society.

      Discover our 2022 Activity Report

       

      About the author

      Justine Coopman
      Communication, Development et Public Affairs
      justine(at)socialgoodaccelerator.eu
      Boost Social Economy with digital: Recommendations from the European Commission

      Boost Social Economy with digital: Recommendations from the European Commission

      Boost Social Economy with digital:

      Recommendations from the European Commission

      With the rapid rise of digital technology in our society, it has become imperative to ensure the adaptation of the social economy to this major evolution. Far from prioritizing relentless pursuit of profit, the social economy holds a prominent place by focusing on people and social and environmental issues. To enable this dynamic sector to flourish fully, the European Commission has developed an ambitious action plan for the social economy in December 2021. At the core of this plan, a Council recommendation aims to develop the necessary framework conditions for the thriving of the social economy. In this perspective, our analysis focuses on the recommendation published on June 13, with an emphasis on key digital proposals aimed at promoting the development of the social economy in Europe. So, what are these innovative measures that open up new perspectives for the social economy in the digital era?

      people pointing to a computer to collaborate on a joint project

      Enhancing Digital Skills in the Social Economy

      To succeed in digital and green transitions, it is crucial to strengthen digital skills within the social economy. The Commission thus encourages member states to support training and skills development by fostering learning exchanges. This approach aims to improve management, entrepreneurship, and digital skills necessary for navigating successfully in this constantly evolving environment.

      For example, our project Social Tech Academy, aims to create the benchmark program for the development, dissemination, and sharing of digital skills tailored to the Social Economy. We designed the Social Tech Academy as an educational and digital literacy program to empower actors in the Social Economy and their beneficiaries, including job seekers and youth, in their digital transition. This community-driven program is open-source, democratic, and practical, aiming to empower actors in the Social Economy and individuals distant from employment in their digital transition and professionalization through social digital professions or Social Tech.

      Linking Industrial Policy to Digital Transition

      To promote social innovation and sustainable economic development, it is important to consider the objectives of the social economy in industrial policies. This will facilitate the transition toward a circular and digital economy, where economic actors can collaborate to maximize the positive impact of the social economy on society. By integrating these two domains, we can create real momentum toward a more inclusive and sustainable future.

      It is also important to consider the benefits of the social economy, such as sustainable job creation, promotion of social entrepreneurship, and reduction of social inequalities. By integrating these benefits into industrial policies and facilitating the transition to a circular and digital economy, we can contribute to creating a fairer and more sustainable future for all.

      Lastly, it is important to emphasize that integrating the objectives of the social economy into industrial policies should not be seen as an end in itself, but rather as a crucial step toward a more inclusive and sustainable future. By working together to maximize the positive impact of the social economy on society, we can create a movement toward a more sustainable and just future for all.

      Encouraging the Development of Community Initiatives

      The European Commission actively encourages the development of community initiatives within the social economy. This can take the form of energy communities, shared mobility solutions, digital cooperative platforms, agricultural cooperatives, and local food supply chains. These initiatives allow citizens to access local products and services, thereby strengthening social and territorial cohesion.

      In line with this idea of fostering community and exchange, the Commission has announced the opening of the digital social economy gateway. This is a one-stop website providing social economy organisations with information on EU funding, training opportunities, events and country-specific information.

      Strengthening Access to Digital Tools and Emerging Technologies

      To thrive in a constantly evolving digital environment, it is imperative to enhance access to digital tools and emerging technologies for entities in the social economy. The use of open source, big data, and artificial intelligence is essential to improve the efficiency, productivity, and social impact of social economy entities. By encouraging this digital transition, we open up new opportunities for the social sector and strengthen its role in society.

      For example, the organization TechSoup provides software licenses to nonprofit organizations in several European countries, enabling them to access cutting-edge digital tools to enhance their efficiency and social impact.

      Unlocking Market Access and Public Procurement

      The European Commission encourages close collaboration between the social economy and traditional businesses, particularly through the use of new technologies to access private markets. This collaboration expands the reach of social initiatives and engages a wider audience, thereby enhancing their social and environmental impact. To facilitate this collaboration, it is important to establish appropriate support mechanisms, such as specialized training and financial incentives.

      These measures create new opportunities for growth and employment, encouraging businesses to engage more in socially responsible actions. Furthermore, this cooperation can contribute to better integration of the most vulnerable individuals into the labor market by providing them with training and employment opportunities tailored to their specific needs.

      Union support for Digital recommendations: Transition Pathways

      At the heart of the implementation of these digital recommendations for the social economy, Transition Pathways plays a central role. This strategic framework provides clear guidance to accelerate the digital transition of the social economy. The transition process is complex and multifaceted, requiring careful consideration and close collaboration with all stakeholders. Transition Pathways was developed in collaboration with the Social Good Accelerator and hundreds of stakeholders to ensure an inclusive and tailored approach.

      Transition Pathways is an essential tool for guiding the digital transition of the social economy. It offers an inclusive and collaborative approach to accelerate this transition by identifying key steps and specific measures to ensure an inclusive and sustainable digital future for all.

      Impacts of these Recommendations

      These proposals will now be discussed by the EU Council – representatives of the member states – with the aim of reaching a political agreement. Once the proposal is adopted, member states will adopt or update their national strategies for the social economy within 18 months.

      The Commission will then monitor the implementation of these strategies through regular consultations with member states, through the Employment Committee and the Social Protection Committee. This approach will assess the concrete impacts of these recommendations and adjust policies based on observed needs and outcomes.

       

       

      About the author

      Justine Coopman
      Communication, Development et Public Affairs
      justine(at)socialgoodaccelerator.eu
      AI development in the social economy: technology at the service of social impact?

      AI development in the social economy: technology at the service of social impact?

      AI development in the social economy: technology at the service of social impact

      Artificial intelligence (AI) is booming. With the arrival of ChatGPT, a hundred experts ask in an open letter dated March 28, 2023, to pause the development of artificial intelligence in order to take time to consider its ethical aspects. Our previous article has shown that in technological sectors in tension such as artificial intelligence, the non profit nature of organizations is no longer sufficient to ensure the values defended by the latter. It is partly for these reasons that social economy organizations are generally wary of the development of these new technologies. Yet as we shall see, the development of AI in the social economy could put technology at the service of social impact.

      Before looking at their uses, it is relevant to recall what AIs are and how they work. Strictly speaking, an AI is a set of techniques that allow machines to simulate certain characteristics of human intelligence. In the case of Chat GPT, the software bases its operation on a neural system called GPT Generative Pre-Trained Transformer. This is a machine learning model that analyzes and decodes the input text to provide a response to the user based on a large corpus of data. The software generates responses based on statistical patterns and word associations rather than actual understanding of the content. Although it may resemble this in some areas and with some specific training, experts are not unanimous in describing the software currently in circulation as artificial intelligence with reasoning capability.

      Through this article, we propose to explore the possibilities and uses in the social economy of these software developed with learning technologies and which tend to approach an artificial intelligence.

       

      Source : https://dataro.io/2021/03/09/artificial-intelligence-for-nonprofits/#use

      Red is the classic non-targeted canvassing, green is the classic targeting and blue is the targeting done with algorithms. Artificial intelligence improves the efficiency of donation campaigns by identifying donor profiles and directing mailings in the best possible way. It is therefore a gain in efficiency, profitability but also an ecological argument by reducing the number of emails and therefore the carbon impact of a campaign.


      Artificial intelligence would therefore allow to reach more efficiently certain contributors. However, there are some reservations about the large-scale deployment of the tool and its real effectiveness. It is difficult to be categorical about the effectiveness of these techniques, as the lack of open source data makes them difficult to use and rather unreliable.

      Impact measurement enhanced by artificial intelligence sentiment analysis

      The main objective of social economy organizations is to create social value, but this is difficult to quantify because of the complexity of the impacts produced by this sector. It is a complex and costly process, both economically and in terms of human resources, yet it is at the heart of the improvement and innovation of the social economy sector.

      Impact analysis allows them to improve their practices and better communicate their impact to their stakeholders. This is an issue that is at the heart of the use and development of artificial intelligence. These tools already enable large-scale analysis of the feelings expressed by stakeholders. Using data collected on social networks for example, this would allow to identify trends on the impact of programs, services or fundraising efforts but also how they are perceived in the population.

      The development of artificial intelligence specifically designed to analyze how a sample of the population feels about an action could be a solution to the difficulties faced by social economy actors on this topic.

      AI development in the SE: the internal opinion of an expert

      We had the chance to talk with a national expert in data science and artificial intelligence working for a large mutual. As a developer of artificial intelligence tools himself, he offered us an inside look at the current state of development of these technologies in the social economy. He clearly saw recent progress in a sector that he still defines as “difficult to move”. For him, the social economy enterprises have difficulty in moving forward in the adoption of data science and artificial intelligence, in particular because of the negative vision that these fields suffer from.

      “For a long time the topics of artificial intelligence in the social economy have been under-considered and seen as only for ‘geeks’.”

      The social economy also faces obstacles in terms of data collection. In fact, according to our expert, the main difficulties encountered by social economy actors are in the implementation of data collection processes and the delivery of results and predictions. In the mutual field, risk management is mainly based on business experience, so it is difficult to change methodologies to implement efficient and automated tools.

      Despite these obstacles, artificial intelligence can bring many benefits to the social economy sector. The tools developed by the mutual insurance company for which our expert works help to optimize customer relations by better understanding the reasons for contact, sorting emails and scanned paper documents, and automating routine requests. These tools can also more easily detect fraud and thus improve the company’s efficiency and profitability.

      “The results of these investments over the past decade are already palpable, with time savings and significant improvements in customer relations.”

      Conclusion

      In conclusion, the use of artificial intelligence in the social economy sector is a topic that raises important ethical questions, particularly in terms of data collection and use. However, artificial intelligence can offer opportunities to improve the efficiency and sustainability of fundraising campaigns, as well as to measure the impact of actions undertaken. While the literature in France on this topic is limited, companies and experts are already working on artificial intelligence solutions specifically designed for the social economy sector.

      Convinced by this usefulness, Dr. Lobna Karoui, a Forbes board member and lawyer specialized in the ethics of artificial intelligence, gave an overview of the applications of artificial intelligence in the social economy sector. Whether it is to raise funds, improve the efficiency of their actions or better understand the needs of their beneficiaries, she believes that artificial intelligence is an asset for organizations. However, she warns that AI cannot and should not replace the human qualities of actors in the social economy.

      The sector is evolving and there is no doubt that it will rise to the societal challenges raised by artificial intelligence. It is important to ensure that these tools are developed in an ethical and responsible manner, in order to preserve the integrity and values of social economy organizations.

      About the author

      Léon Launay
      Community, Communication and Public Affairs Manager
      leon(at)socialgoodaccelerator.eu
      Social Good Accelerator commitments as part of the Transition Pathways: Building digital skills through and in the social economy

      Social Good Accelerator commitments as part of the Transition Pathways: Building digital skills through and in the social economy

      Social Good Accelerator commitments as part of the Transition Pathways: Building digital skills through and in the social economy

      The Transition Pathways Roadmap is the result of an intense co-construction process that took place between December 2021 and March 2022. SOGA was mobilised as a European expert on the digital issues of the social economy to the European Commission. The Transition Pathways proposes avenues of cooperation for the digital and green transition of the industrial and social economy ecosystem. It calls for collective commitments to converge in the indicated directions. Following its official presentation on November 14th, in which Jeanne Bretécher, President of SOGA, took part, we have responded to the European Commission’s call for commitments in order to co-implement, enhance and support the public and private actors’ commitments for concrete actions to move towards the green and digital transition of the ecosystem.

      Transition pathway launch event, Monday 14 November 2022, Brussels.
      Photo credit: Social Economy Europe

      The Social Good Accelerator (SOGA) is a European Think and Do Tank born in 2017 from a double observation. The digital transition of social economy (SE) organisations is not sufficiently taken into account and alternative digital models of the social economy are struggling to emerge. Digital models of the social economy represent a third way for European innovation and competitiveness focused on democratic values, social justice and the environment.

      We bring together more than 70 members and networks, operational organisations and engaged citizens – to work on scaling up and upscaling the social economy through digital levers. We intend to empower social utility organisations by enabling them to acquire new technological skills, advocate and conduct collaborative research.

      SOGA is convinced that only by strengthening the digital skills of the social economy will these organisations jump on the digital transition bandwagon and use digital tools to defend their values and alternative digital models based on the digital commons.

      For these reasons, SOGA is committed to strengthening the digital skills of the social economy in the European Union through its “Digital Skills” programme, which to date contains 2 projects: the European project Social Tech Academy and the national project Social_tEchSS.

      The Social Tech Academy: a work of acculturation and development of the digital skills of the social economy

      The Social Tech Academy is a European project funded by Erasmus+. In concrete terms, from the end of 2023 it will be the resource platform for digital jobs in the social economy in the European Union. This platform will be of interest to young graduates, people undergoing professional retraining, recruiters and trainers in the social economy.

      In order to promote the development of digital skills in the social economy, we are going to develop about 20 online courses on specific digital themes, offering dedicated content adapted to social economy actors, with for each one a theoretical part, a practical case, a toolbox and a reference on the pre-existing model, in French, English, Italian and Spanish.

      We will also develop 20 job descriptions and 20 interviews with professionals.

      We will train between 80 and 100 HE trainers by offering 4 days of training in the 4 languages of the project (French, English, Italian and Spanish). The objective of the training is to give the trainers the capacity to teach the skills and professions of Social Tech to job seekers, employees of the social economy but also to students of specialised courses (economy and social action in particular) and to create a continuous learning community.

      We are also committed to developing an open database that lists the actors of the digital transition of social economy actors in the European Union, in the form of a database (website and application). In this respect, we already have a base with our Social Tech Atlas project which gathers +1000 European social economy organisations that offer technological solutions or services or support social economy organisations in their digital transformation.

       

      The Social_tEchSS project: work on digital skills frameworks

       The Social_techSS project is a project funded by the Fondation Crédit Coopératif and the Agence nationale de cohésion des territoires (France). The Social_techSS project is an action research project that aims to initiate and co-construct reference systems of skills and training in basic digital skills, adapted to the professional situations of employees in the HE sector. It involves the expertise and support of digital mediation networks.

      With this project, we are committed to
      – Equip social economy employees with digital mediation reference systems by bringing social economy workers up to speed on the digital issues related to their audiences and their professional practices, enabling them to accompany their users towards digital autonomy.
      – Enrich the “transversal skills” reference systems of digital mediation and the social economy by exploring new professional situations and new audiences specific to the social economy.
      – Disseminate and develop the digital tools and practices of digital mediation in the social economy
      – Convince decision-makers to invest more in the digital skills of the social economy.

      We are targeting 8 branches of the social economy in France, all of which have a group of employees who work in contact with these vulnerable groups. It is on these that we wish to act. In fact, there is a real need to train SSE professionals in the use of digital tools, in identifying digital vulnerabilities and in supporting or even redirecting these different groups towards digital mediators.

       

      New projects in preparation to strengthen the digital skills of the social economy in the EU

      We are preparing two Erasmus+ projects with our partners in the framework of cooperation partnerships, concerning adult education. The first project we are going to submit responds to a need to increase the skills of the social economy on the subject of Open Data. With our European Data School adapted to the social economy, we hope to be able to offer in 2024 a set of complete courses designed without knowledge requirements as well as data expeditions to reuse the data available on a given subject and train social economy organisations in handling public data.

      The digital mediation campus – our second project with our partner La MedNum – will focus on the actors of digital mediation, actors scattered in the social economy and in several branches of civil society. We want to reference the best reference systems and training practices in Europe in the field of digital mediation and organise a one-week training cycle for 8 European countries. It will also be a question of building an advocacy in order to better value these actors in the European Union and to include them in the elaboration of European public policies of digital inclusion. Thus, we aim to act to improve the reference and training framework on digital skills of the social economy through digital mediators.

       

       

      About the author

      Social Good Accelerator
      contact(at)socialgoodaccelerator.eu
      Join our digital skills training for social economy trainers

      Join our digital skills training for social economy trainers

      Join our training of trainers for the social economy in digital skills

      As trainers in the social economy, we offer you a free training course as part of the Social Tech Academy project! This one-day online course aims to give you a framework, advice and tools to help you develop your digital skills. Join our training of trainers for the social economy in digital skills on March 24, 2023 in English and March 30, 2023 in French.

      The European project Social Tech Academy is a project led by the Social Good Accelerator, Pour La Solidarité, EGINA and Fundación Esplai. This project, financed by Erasmus+, aims to create a European platform of resources on the professions and skills of the digital social economy. This platform is intended for young people, people in professional reconversion, trainers and recruiters of the social economy. Therefore it will be composed of training courses, webinars, job descriptions, interviews with professionals, job offers and internships.

      person working Emmaus

      Goals

      ✔️ Giving trainers a framwork for training digital social economy

      ✔️ Provide tools dans guidance on social economy and digital skills

      ✔️ Co-design the training modules of the Social Tech Academy project

      The training

      This training aims at all trainers of vocational and educational training organisations in the social economy or of university degrees in the social economy. We want to help you in your job by helping you to better build your professional training. Through several modules and practical cases, we invite you to discover the existing digital skills repositories as well as innovative approaches to digital education for social economy professions.

      Find the full course brochure here in French and here in English.

      Practical information

      As the platform will be available in 4 languages, training will also be provided in 4 languages. The English course will take place on 24 March 2023, the French course will take place on 30 March 2023 and two more in Italian and Spanish are coming soon. Places are limited. To register, please follow this link for the French version and this link for the English version

      About the author

      Justine Coopman
      Communication, Community and Public Affairs Officer
      justine(at)socialgoodaccelerator.eu